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Computer-Use AI Agent

What Happened to OpenAI Operator

Product status (October 2026): Operator is no longer sold. OpenAI folded it into ChatGPT as ChatGPT agent on 17 July 2025 and retired the standalone Operator site. ChatGPT agent has since been withdrawn as well: OpenAI's help center says it is no longer available and points users to ChatGPT Work, launched in July 2026. This page records what Operator was and what the underlying computer-use model offers through the API.

OpenAI's first web-browsing agent, launched as a research preview in January 2025. On OpenAI's own benchmarks it handled simple web tasks and failed most full desktop tasks.

Vendor
OpenAI
Category
Computer-Use / Automation
Status
Discontinued
Announced
23 January 2025
Founded
2015 (OpenAI)
Headquarters
San Francisco, CA

Pricing & Access History

Plan / Tier Cost Availability
ChatGPT Pro $200/month Operator research preview, US only, from January 2025
ChatGPT Pro, Plus, Team Plan price ChatGPT agent (Operator's successor) from 17 July 2025; Enterprise and Edu from August 2025; since withdrawn
computer-use-preview API (Developers) $3 per 1M input tokens, $12 per 1M output tokens OpenAI's computer-use model for developers, labelled a preview

What We Like

No API Required from Target Sites

Operator worked through its own browser by typing, clicking and scrolling, so it did not need API cooperation from the target website.

Hands Control Back for Sensitive Steps

Operator returned control to the user when a site needed a password or payment details, and paused for confirmation before completing major actions.

What We Don't

Low Success on Full Desktop Tasks

OpenAI reported a 38.1% success rate on OSWorld, a benchmark of full computer tasks. Most of those tasks failed.

Short Product Life

Operator lasted about six months before it was folded into ChatGPT agent, and ChatGPT agent was itself withdrawn in 2026. Buyers who built processes on either had to move them.

Browser Only

Operator worked inside a web browser. Internal systems without a web interface were out of reach.

Detailed Feature Review

The Computer-Using Agent (CUA) Model

Operator ran on OpenAI's Computer-Using Agent (CUA) model, which combined GPT-4o's vision capabilities with reinforcement learning. It read screenshots of the page and acted with mouse and keyboard input rather than through site APIs.

Performance Benchmarks

OpenAI published these results for CUA at launch: 38.1% on OSWorld (full computer use), 58.1% on WebArena and 87% on WebVoyager (both browser tasks). OpenAI noted that most WebVoyager tasks are relatively simple.

CUA in the API

Developers can use OpenAI's computer-use model as computer-use-preview at $3 per 1M input tokens and $12 per 1M output tokens, plus a per-call tool fee listed on OpenAI's pricing page.

Alternatives to Consider

ChatGPT Work

OpenAI's current agent inside ChatGPT, launched in July 2026, which OpenAI points former ChatGPT agent users to for longer, multi-step tasks.

Anthropic Claude (Computer Use)

Anthropic's computer-use capability for Claude, offered through its API.

View Claude Review

Microsoft Copilot Studio

Microsoft's agent builder, a fit for organizations already on Microsoft 365 and Power Platform.

View Copilot Studio Review

Zapier AI

API-based automation across SaaS apps rather than browser control.

View Zapier AI Review

Bottom Line: Discontinued; Evaluate ChatGPT Work or the API Instead

Operator can no longer be bought. On OpenAI's own figures it handled simple web tasks and failed most full desktop tasks. Teams that want this capability now should evaluate ChatGPT Work or build on the computer-use API, and keep a human approving anything that spends money or submits data.

Sources

Frequently Asked Questions

Can I still use OpenAI Operator?

No. OpenAI integrated Operator into ChatGPT agent on 17 July 2025 and retired the standalone site. ChatGPT agent has since been withdrawn too, and OpenAI points users to ChatGPT Work.

How did Operator perform on benchmarks?

OpenAI reported 38.1% on OSWorld, 58.1% on WebArena and 87% on WebVoyager for the CUA model behind Operator.

Can Operator make purchases or payments autonomously?

No. It returned control to the user for passwords and payment details and paused for confirmation before major actions.

What does the computer-use model cost in the API?

OpenAI lists computer-use-preview at $3 per 1M input tokens and $12 per 1M output tokens, plus a per-call tool fee.